Posted by James Kilgour | Posted in Business, Life, Money | Posted on 12-03-2009
Tags: Auction, Business, Charges, eBay, James Kilgour, Money, PayPal
PayPal offers “a safe way to pay”, being owned by eBay, and offering millions of users Internet payment facilities. It is the most popular service of its type, and all eBay auctions accept PayPal: it’s compulsory!
I recently sold an unwanted Christmas Gift on eBay; it quickly sold for £30.00, which I was quite happy with. eBay charged me 50p for the listing, (I’m quite happy to pay for this). As per the eBay rule, I accepted PayPal on my listing, and promptly got paid. When I checked my account, I found out that actually, PayPal had charged me another £1.25 in “Charges”. What for?
I had already paid eBay, (the owner of PayPal), the required fees, and now they were effectively charging me again! I make hundreds of fund transfers form my bank account each year, and never get charged a penny. Why should PayPal do any different? It’s not like they even provide good customer service: they are useless!
PayPal should have the sense to stop charging its customers, who don’t have a choice on whether they use the service or not. eBay seem to have a powerful position here: and quite frankly I don’t like it. I will have to think whether I use eBay for sales again: it’s not even the cost so much, but the principle.
JK


As fuel and food prices soar, we hear more about the “Credit Crunch”, and how we are heading for a recession. But is it our fault? Have the days of spending on credit caused this?